Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect information when you use our hostel management platform. We are committed to handling your data responsibly and transparently.

Information we collect

We collect the information needed to provide the service, including:

• Account details such as name, email, and role within a hostel.
• Operational data you enter (residents, rooms, billing, payments, attendance).
• Technical data such as device, browser, and usage logs for security and reliability.

How we use information

We use your information to operate and improve the platform, secure your account, provide support, and meet legal obligations. We do not sell your personal data.

Data storage & tenant isolation

Each hostel's data is isolated from others. Data is stored securely and, where applicable, cached on your device for offline use using encrypted storage.

Data retention

We retain data for as long as your account is active or as needed to provide the service and comply with legal, audit, and regulatory requirements. You can request export or deletion at any time.

Your rights

Subject to applicable law, you may access, correct, export, or delete your personal data. Contact us to exercise these rights.

Contact

For privacy questions or requests, contact us via the details on our contact page.